Case Study

Harnessing the power of Salesforce

Family Shop is a modern clothing company based out of Chile and Argentina which focuses on providing clothing for every member of the family at an affordable price.

They appointed Melon to move their eCommerce experience to Salesforce, and leverage the power of the Salesforce Cloud platform.

 
 

    • Salesforce Commerce Cloud

    • UX & Design

    • Salesforce Commerce Cloud Implementation

  • Clothing

    • Chile

    • Argentina

 
 

Before Family Shop’s launch, their eCommerce site was the least-profitable channel in the company. Shortly after launch — it became the most profitable.

 

Our approach was a content-driven site that leveraged out-of-the-box SFCC functionality and emphasized ease of use throughout the shopping experience.

 

50%

Increase in revenue post-launch

70%

Increase in number of orders

 

“Working with the Melon team was a blast and it had a lasting effect on our company. Since the initial launch of our Salesforce eCommerce experience, we have been working with Melon to determine the future of our companies online presence.”

— John Smith, CEO Family Shop

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